Thank you for registering your household with Why Waste Worms. We’re stoked to partner with you in achieving our vision for zero food waste to landfill in Aotearoa. We will be in touch shortly via email to arrange a time to get you set up. We’ve listed some key details on getting set up below.
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Set up occurs during one week of each month according to which region. There are some places around the motu (country) we do not service yet, or only visit every so often. Because of this, it may take a while to arrange your set up time. Sometimes this can come down to finding other subscribers in the same area, so we can reduce the associated emissions and avoid unnecessary inefficiencies. To help with this you can spread the word in your area.
After arranging a time that suits us both, we will visit you to set up your worm farm(s), share the relevant info and signage and answer any questions to ensure you’re up and running. It’s not entirely critical that someone is there, as most of the info is included in this welcome doc - but we love people and it’s nice to put a face to the name.
Due to high demand for our service, it’s possible that no worm farms are available. We are working on pre-selling the bulk of our subscriptions with set start dates so we know exactly how many to prepare (this takes up to 6 months and requires a lot of love and care).
Our service is invoiced at $25 + GST per month, in $75 + GST segments. Invoices are sent quarterly, with the amount invoiced at the beginning of the period. We send you the first invoice on the day we set you up, which put us in the clear for the next three months.
We pride ourselves on not having heavy handed contracts, however this three month turn around will mean that any cancellations before the end date will forfeit the remaining amount.